Terms of service

Welcome to CEDEM AG. Please read these Terms of Service (“Terms”) carefully before using our website or purchasing our products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

  1. Acceptance of Terms

By accessing and using the CEDEM AG website and services, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our website or services.

  1. Changes to Terms

CEDEM AG reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the website or services following the posting of any changes constitutes acceptance of those changes.

  1. Use of Our Services

Eligibility: You must be at least 18 years old to use our services.

Account: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities: You agree not to engage in any unlawful or prohibited activities while using our services, including but not limited to: spamming, hacking, distributing malware, or infringing on intellectual property rights.

  1. Intellectual Property

All content on the CEDEM AG website, including text, graphics, logos, images, and software, is the property of CEDEM AG or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

  1. Product Information and Orders

Product Descriptions: We strive to provide accurate information about our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, or error-free.

Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

  1. Shipping and Returns

Shipping: Shipping times and costs will vary based on the destination and shipping method selected. We are not responsible for delays caused by shipping carriers or customs.

Returns: Our return policy is available on our website. Please review it carefully before making a purchase.

  1. Limitation of Liability

To the fullest extent permitted by law, CEDEM AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the services.

  1. Indemnification

You agree to indemnify and hold harmless CEDEM AG, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our services, or your violation of these Terms.

  1. Governing Law

These Terms and your use of the CEDEM AG website and services shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of laws principles.

  1. Contact Information

If you have any questions about these Terms, please contact us at:


Bergstrasse 107, 8032 Zürich, Switzerland


+41 43 544 45 88

Thank you for choosing CEDEM AG. We appreciate your business and look forward to serving you.

CEDEM AG – Your Partner in Wellbeing